Computer software and hardware, mobile solutions, networks, servers, the cloud: CITI helps its clients plan, acquire, set up and maintain office technology. We do it professionally. We do it respectfully. CITI makes computers make sense. So you can manage your workload instead of managing the tools you use to do it.
You want an IT vendor with real world experience. Someone who understands how business works and the role that technology actually plays in your business. That person should offer the kind of practical solutions that address your needs so you can get back to your job.
Computing for business is not a game nor is it the sole domain of geeks and nerds. We know this; because to some extent, we're geeks and nerds. We like the techie bits. But what we're really good at is bridging the gap between computers and the people who depend on them to do other things. Like making money. Or serving the community. The CITI team has been planning, implementing, sustaining and consulting in the computer and network service business for 20+ years. (Very humbly), we're good at it.
Through working with more than 500 companies, we know two things: computers and people. We don't expect everyone to understand computers the way we do. So we provide simultaneous Tech-to-English translation and make sure that our clients honestly understand their IT and our solutions. When people understand, they feel confident making decisions. Clear choices and clear decisions help us get the job done properly. Every time.

Off-loading all your server needs to a cloud sounds cost-effective, but does it make sense? Putting the latest tablets in everyone's hands is really nice, but is it necessary? Technology for technology's sake never makes sense. Our job is to match what does make sense to your organization and your budget. And if you let us, the very next thing we do is install it in a simple, logical way so maintaining it doesn't take a degree in rocket science.

Computer - sense. Two words that don't usually go together unite happily every day at CITI.

I wish we could invent a better word for 'consulting'. So we made 'consulting' more of a process to give it new meaning. We listen, we adapt, we listen again, we work together with our customers and we plan solutions that can be implemented smartly and maintained as simply as possible.  We’re planning consultants who stick around to ensure what gets discussed actually delivers.
Use 20+ years of CITI expertise for planning IT solutions that will put you on a path to maximizing computer effectiveness while keeping costs under control. We'll assess needs, research options, analyze current usage and predict future needs to help you make choices that work in your favour.

Here's a list of some of the services we offer:

  • Business Needs Assessment & IT Alignment
  • IT Audit & Assessment
  • IT Asset Management & Budgeting
  • Data Communications & Telecommunications Audit
  • Security Audit & Risk Assessments
  • Best Practices for Information Technology
  • Business Continuance & Disaster Recovery Planning
  • E-Business Strategy & Tactics
  • Technology Initiative Feasibility Studies
We offer an entire solution from hardware and software to planning, installation, and maintenance services.  We will work with you to create the best fit for your business needs at a competitive price. Then we ensure it keeps working. That’s the value that you should expect from an IT product and service provider.

The following chart profiles the most common brand names in our technology toolbox, but this is by no means the end of the story. Let's plan what works best for you and that's what we'll install.

Hardware
X

Hardware

  • APC Products
  • Belkin
  • Cisco Systems
  • D-Link
  • IBM
  • Kingston Technology
  • Lenovo
  • Logitech
  • Hewlett-Packard
  • Infocus
  • Intel
  • Microsoft
  • NEC
  • Netgear
  • Okidata
  • Samsung
  • Seagate Technology
  • SonicWALL
  • Synology
  • Toshiba
  • Viewsonic
  • Western Digital
  • Xerox
Software
X

Software

  • Acronis
  • Blackberry
  • Intuit
  • Malwarebytes
  • Microsoft
  • N-able
  • Trend Micro Inc.
  • Symantec
  • Targus
  • Veeam
  • VMware

Install & Implement

From network upgrades to e-commerce and the newest software releases, our technical team is expert at installing and rolling out your solutions without disrupting your work-flow or users. Implementation is quoted on a fee-basis to help you manage and stay within budgets.

Here's the list - check it twice and remember that even if you don't see what you need here, we've probably still done it many, many times.

Here's a list of some of the services we offer:

  • Business analysis (needs assessment)
  • Technical design (network planning)
  • Project planning & management
  • Communications planning & management
  • Application design, specification and development
  • Sourcing (hardware, software and services)
  • Installation & systems integration
  • Quality assurance (unit & system testing)
  • End-user and administrator training
We quote our implementation services on project fee basis to help you manage costs and bring your project in on budget. If you are planning a new technology project, we invite you to contact us to find out how we can ensure you realize the greatest value from your investment.
It’s a simple fact: The network is the backbone of every organization big, or small, data centre or mobile and no matter where your technology resides. If the network’s not reliable, people aren’t able to work efficiently. It really doesn’t matter how many people are affected. Keeping networks running smoothly is our calling and doing it cost effectively is our skill.

CITI technical support is smart, fast and easily accessed by phone or email and our on-site service team sets a target of being there to help within one hour. For even faster answers, we offer remote support as well (selected Microsoft products). Regardless of how you choose to apply CITI support, we believe this is where our people shine on behalf of our customers.

Here are the programs we offer – we suggest a call or meeting to determine what works best for you:

The On-Call Plan:

This is best suited to customers with fairly simple needs and only occasional support requirements. The pay-as-you go formula is clear and competitively priced. And the plan can cover all the components in your IT infrastructure.

The Help Bank:

Acquire blocks of support hours at rates up to 25% lower than our standard on-call rates. Use the technical support hours anytime and for any purpose you deem important. There are duration limits, but we'll help you plan for that as well.

The Fixed-Cost, Unlimited Support Plan:

This is like going to the best technical support buffet ever. One price, all the support you need when you need it. That takes the guesswork out of who to call or when. If your needs are on the heavier side of the scale, this is the best plan to start with and we'll tailor it from there.

Finding Solutions

The fastest way to get precise answers to what can often start out as complex questions is to begin with an email and quickly get to a phone call - followed by a short and relevant meeting.

Here's what you need to know for all three:

  1. Call us: 416-603-2442
  2. Email us: info@consolidated-it.com
  3. Write us a warm and sincere letter:
Consolidated Information Technologies Inc.
207 Queen Street East
Suite 200
Toronto, ON Canada
M5A 1S2

Finding Employment

CITI is growing and always on the lookout for proven technical talent with a human touch. Send us your CV and we'll connect if it makes sense.

hr@consolidated-it.com

We believe that sharing our knowledge of IT promotes better relationships, both with people we know and those we have yet to meet. In our experience, education enables productivity and satisfaction. As a result, our customers are more engaged and open to the ever- increasing ways in which technology can improve the way they work. This, in turn, helps us to help them more. It’s a virtuous circle.

Chatting

Ask us anything - we'll do our best to respond and we'll make our responses public right here.